Field Description Type Min/max Notes
Standard phrase details. object 0..* -
Specifies whether the standard phrase is enabled. int 1..1 1 = true, 0 = false.
Specifies which standard phrase must be displayed. enum 1..1 For Coronavirus-related phrases, see Standard phrases during the Coronavirus.
- array of Option 0..1 Required if @Name is KeyCollection, Renovation,HotelChainBedLinen, or SecurityDeposit. See also @Name.

Standard phrases

StandardPhrase[@Name] accepts the values in the table below. Some values require the presence of one or more Option children inside StandardPhrase element.

Value Description
GuestIdentification Guests must show photo identification and credit card when checking in.
InformArrivalTime Guests must inform the property in advance of their expected arrival time.
KeyCollection Guests must collect their key at a specified address. Use Option elements to specify the address details.
PayBeforeStay Guests must pay for their stay in advance with a bank transfer.
HotelChainBedLinen Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge or bring their own. Use an Option element to specify the amount.
Renovation The property will be undergoing renovations during a specified period. Use Option elements to specify the start and end date.
AccomodationTax An accommodation tax per person per night is not included in the price and needs to be paid at the property.
SecurityDeposit Guests must pay a specified amount as a refundable deposit, to cover any damages they cause to the property. Use an Option element to specify the amount.
TattooRestriction Guests with tattoos are not allowed to use certain facilities at the hotel, such as communal baths.
RequireInvoice If guests require an invoice when booking a prepaid rate, they must write this request and their company details in the Ask a question box.
EarlyDeparture In the event of an early departure, the property will charge guests the full amount for their stay.
PedestrianZoneOnly This property is located within a pedestrian-only zone.
LimitedParking Parking is subject to availability due to limited spaces.
AccessByUnpavedRoad This property is accessible via an unpaved road, which may be unsuitable for some vehicles.
OnsiteFunctions This property may host on-site functions and some rooms may be affected by noise.
NoHenStagParty This property will not accommodate hen, stag or similar parties.
ResidentialArea This property is located in a residential area and guests are asked to refrain from excessive noise.
BusyArea This property is located in a busy area and guests may experience noise.
HalfBoardNoDrinks When booking half board, please note that drinks are not included.
NoPublicTransport Guests are advised to bring their own vehicle as this property is not serviced by public transport.
WaterCrisis Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions.
RussiaAntiHostelRegulations This property provides premises for short term stays and does not provide hotel services.
LongStayDisclaimerJapan While this property offers long stays beyond one month, the property does not offer a lease to any guests. Accordingly, any guests who participate in this offering do not have any rights or interests as lessee for the offered property but are subject to applicable hotel stay/lodging terms and conditions.
GuestRentalAgreement Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, then they should contact the property management company at the number on the booking confirmation.
GuestUnder18 Guests under the age of 18 can only check in with a parent or official guardian.

Note: StandardPhrase=IsraeliCitizensVat has been sunset for Content API. now automatically adds the standard phrase, based on the property's tax configuration. If you have any questions, contact the Connectivity Support team.

Standard phrases during the Coronavirus

The following Coronavirus-related phrases are potentially temporary.

You can use the folllowing phrases as long as the Coronavirus is around or impacts the travel industry.

Value Description
Covid19RestrictionOfGuests Due to the Coronavirus (COVID-19), this property does not currently accept guests from certain countries.
Covid19ExtraCleaning In response to the Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Covid19ReducedFoodServices Food and beverage services at this property may be limited or unavailable due to the Coronavirus (COVID-19).
Covid19OnlyEssentialTravellers As per government guidelines to minimise the transmission of the Coronavirus, this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is notm provided, your booking will be cancelled upon arrival.
Covid19ShuttleSuspended As a result of the Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Covid19ReducedServices Due to the Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Covid19ReducedHoursOfService As a precautionary measure to prevent the spread of Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Covid19ExtraDocumentation In response to the measures taken to prevent the spread of Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant information.
Covid19ReducedFacilities Spa and gym facilities at this property are currently unavailable to prevent the spread of Coronavirus (COVID-19).
Covid19PhysicalDistance Property adheres to strict physical distancing measures to prevent the spread of Coronavirus (COVID-19).
Covid19LocalGuidelinesFollowed Booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size due to the Coronavirus (COVID-19).
Covid19FaceMaskMandatory Wearing a face mask is mandatory in all indoor common areas to prevent the spread of Coronavirus (COVID-19).
Covid19QuarantineNotAllowed This property does not allow quarantine stay with Coronavirus (COVID-19) infection.
Covid19NoChargePCRTest "This property provides free Coronavirus (COVID-19) PCR tests for those with symptoms consistent with the virus and have been confirmed by an accredited doctor.
Covid19NoCostExtension It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.
Covid19MedicalMonitoring Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
Covid19NegativeRequired A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Covid19AtChargePCRTest Coronavirus (COVID-19) PCR tests are available at this property for a fee.
Covid19InsurancePCRTest Coronavirus (COVID-19) PCR tests are available at this property (may be covered by insurance provider and/or subject to fees)
Covid19VaccinationNegativeTestCheckIn Proof of full Coronavirus (Covid-19) vaccination or a valid negative Coronavirus PCR test or proof of Coronavirus recovery is required to check in to this property.
Covid19VaccinationNegativeTestRecoveryCheckIn Proof of full Coronavirus (Covid-19) vaccination or a valid negative Coronavirus PCR test is required to check in to this property.
Covid19VaccinationRecoveryCheckIn Proof of full Coronavirus (Covid-19) vaccination or proof of Coronavirus recovery is required to check in to this property.
Covid19NegativeTestRecoveryCheckIn A valid negative Coronavirus (Covid-19) PCR test or proof of Coronavirus recovery is required to check in to this property.
Covid19VaccinationCheckIn Proof of full Coronavirus (Covid-19) vaccination is required to check in to this property.
Covid19RecoveryCheckIn Proof of Coronavirus (Covid-19) recovery is required to check in to this property.
Covid19ProofRequired Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.