Standard phrases¶

This topic details the list of Standard Phrases supported by the Property Settings API.

Value	Description
`GuestIdentification`	Guests must show photo identification and credit card when checking in.
`InformArrivalTime`	Guests must inform the property in advance of their expected arrival time.
`PayBeforeStay`	Guests must pay for their stay in advance with a bank transfer.
`AccomodationTax`	An accommodation-tax per person per night is not included in the price and needs to be paid at the property.
`TattooRestriction`	Guests with tattoos are not allowed to use certain facilities at the hotel, such as communal baths.
`RequireInvoice`	If guests require an invoice when booking a prepaid rate, they must write this request and their company details in the Ask a question box.
`EarlyDeparture`	In the event of an early departure, the property will charge guests the full amount for their stay.
`PedestrianZoneOnly`	This property is located within a pedestrian-only zone.
`LimitedParking`	Parking is subject to availability due to limited spaces.
`AccessByUnpavedRoad`	This property is accessible via an unpaved road, which may be unsuitable for some vehicles.
`OnsiteFunctions`	This property may host on-site functions and some rooms may be affected by noise.
`NoHenStagParty`	This property will not accommodate hen, stag or similar parties.
`ResidentialArea`	This property is located in a residential area and guests are asked to refrain from excessive noise.
`BusyArea`	This property is located in a busy area and guests may experience noise.
`HalfBoardNoDrinks`	When booking half board, please note that drinks are not included.
`NoPublicTransport`	Guests are advised to bring their own vehicle as this property is not serviced by public transport.
`WaterCrisis`	Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to compliance with local water usage restrictions.
`RussiaAntiHostelRegulations`	This property provides premises for short term stays and does not provide hotel services.
`LongStayDisclaimerJapan`	While this property offers long stays beyond one month, the property does not offer a lease to any guests. Accordingly, any guests who participate in this offering do not have any rights or interests as lessee for the offered property but are subject to applicable hotel stay/lodging terms and conditions.
`GuestRentalAgreement`	Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, then they should contact the property management company at the number on the booking confirmation.
`GuestUnder18`	Guests under the age of 18 can only check in with a parent or official guardian.

Standard phrases during the Coronavirus¶

The following Coronavirus-related phrases are potentially temporary.

You can use the following phrases as long as the Coronavirus is around or impacts the travel industry.

Value	Description
`Covid19RestrictionOfGuests`	Due to the Coronavirus (COVID-19), this property does not currently accept guests from certain countries.
`Covid19ExtraCleaning`	In response to the Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
`Covid19ReducedFoodServices`	Food and beverage services at this property may be limited or unavailable due to the Coronavirus (COVID-19).
`Covid19OnlyEssentialTravellers`	As per government guidelines to minimise the transmission of the Coronavirus, this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival.
`Covid19ShuttleSuspended`	As a result of the Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
`Covid19ReducedServices`	Due to the Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
`Covid19ReducedHoursOfService`	As a precautionary measure to prevent the spread of Coronavirus (COVID-19), this property has reduced reception and service operating hours.
`Covid19ExtraDocumentation`	In response to the measures taken to prevent the spread of Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant information.
`Covid19ReducedFacilities`	Spa and gym facilities at this property are currently unavailable to prevent the spread of Coronavirus (COVID-19).
`Covid19PhysicalDistance`	Property adheres to strict physical distancing measures to prevent the spread of Coronavirus (COVID-19).
`Covid19LocalGuidelinesFollowed`	Booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size due to the Coronavirus (COVID-19).
`Covid19FaceMaskMandatory`	Wearing a face mask is mandatory in all indoor common areas to prevent the spread of Coronavirus (COVID-19).
`Covid19QuarantineNotAllowed`	This property does not allow quarantine stay with Coronavirus (COVID-19) infection.
`Covid19NoChargePCRTest`	"This property provides free Coronavirus (COVID-19) PCR tests for those with symptoms consistent with the virus and have been confirmed by an accredited doctor.
`Covid19NoCostExtension`	It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.
`Covid19MedicalMonitoring`	Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
`Covid19NegativeRequired`	A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
`Covid19AtChargePCRTest`	Coronavirus (COVID-19) PCR tests are available at this property for a fee.
`Covid19InsurancePCRTest`	Coronavirus (COVID-19) PCR tests are available at this property (may be covered by insurance provider and/or subject to fees)
`Covid19VaccinationNegativeTestCheckIn`	Proof of full Coronavirus (Covid-19) vaccination or a valid negative Coronavirus PCR test or proof of Coronavirus recovery is required to check in to this property.
`Covid19VaccinationNegativeTestRecoveryCheckIn`	Proof of full Coronavirus (Covid-19) vaccination or a valid negative Coronavirus PCR test is required to check in to this property.
`Covid19VaccinationRecoveryCheckIn`	Proof of full Coronavirus (Covid-19) vaccination or proof of Coronavirus recovery is required to check in to this property.
`Covid19NegativeTestRecoveryCheckIn`	A valid negative Coronavirus (Covid-19) PCR test or proof of Coronavirus recovery is required to check in to this property.
`Covid19VaccinationCheckIn`	Proof of full Coronavirus (Covid-19) vaccination is required to check in to this property.
`Covid19RecoveryCheckIn`	Proof of Coronavirus (Covid-19) recovery is required to check in to this property.
`Covid19ProofRequired`	Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Sample request in JSON¶

Sample JSON request that enables GuestIdentification and deletes InformArrivalTime at the same time.

{
  "standard_phrases": [
    {
      "name": "GuestIdentification",
      "enabled": true
    },
    {
      "name": "InformArrivalTime",
      "enabled": false
    }
  ]
}

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