Trouble shooting error codes¶
This section enables you to troubleshoot the possible errors you can encounter when working with the Contracting API.
Let us know if you encounter other errors
If you encounter errors that are not addressed in this guide, reach out to Customer Support and we can add those errors to this guide.
400 error codes¶
The following codes are client-side errors.
You can encounter the following three type of errors:
Missing argument¶
This section covers the missing argument errors.
Missing required parameter¶
"errors": [
{
"code": "MISSING_ARGUMENT",
"details": {
"value": [
null
],
"parameter": [
"legal_contact_email"
]
},
"message": "legal_contact_email is required"
}
]If any required legal detail parameter is missing, the server responds with the preceding error. Add the missing parameter(s) to resolve this issue.
Missing Accommodation Partner (legal) country¶
"errors": [
{
"code": "MISSING_ARGUMENT",
"message": "Legal country code is also required if contract countries are passed!",
"details": {
"fields": [
"country"
]
}
}
]If you do not include the legal country in which the Accommodation Partner operates, the server responds with the preceding error. Ensure that you add the "country" element with the relevant country code.
Invalid argument¶
This section covers the invalid argument errors.
Invalid email address¶
"errors": [
{
"details": null,
"message": "Invalid email address!",
"code": "INVALID_ARGUMENT"
}
]If you provide an invalid email address, the server responds with the preceding error. Verify whether the email address you send is valid.
Empty country list¶
"errors": [
{
"message": "Country list can not be empty!",
"code": "INVALID_ARGUMENT",
"details": null
}
]The country array cannot be empty. You must send all the countries in which the Accommodation Partner has properties.
Invalid country code(s)¶
"errors": [
{
"details": null,
"message": "Unknown country codes (bbb).",
"code": "INVALID_ARGUMENT"
}
]If you sent an incorrect country code, the server responds with the preceding error. Verify whether the country you intended to send is part of the Booking.com country codes.
Brazilian Accommodation Partner adding other country than Brazil¶
"errors": [
{
"message": "Brazilian legal entity may not sign contracts outside Brazil (nl)",
"details": null,
"code": "INVALID_ARGUMENT"
}
]If you add a country to the country list for a Brazilian Accommodation Partner that is not Brazil, the server responds with the preceding error. Ensure that the Brazilian Accommodation Partner only signs a contract properties in Brazil.
Non-Brazilian Accommodation Partner adding Brazil¶
"errors": [
{
"message": "Non-brazilian legal entities may not sign contract in Brazil",
"code": "INVALID_ARGUMENT",
"details": null
}
]If you add Brazil to the country list as a non-Brazilian Accommodation Partner, the server responds with the preceding error. Ensure that the non-Brazilian Accommodation Partner does not attempt to sign a contract for properties in Brazil.
Operation not allowed¶
This section covers the operation not allowed errors.
Duplicating an account¶
"errors": [
{
"details": null,
"code": "OPERATION_NOT_ALLOWED",
"message": "Trying to create a duplicate account!"
}
]If you attempt to create a legal entity ID (LEID) with an email that you have already used, the server responds with the preceding error. Each LEID has a one-to-one relationship with the Accommodation Partner's legal email. Ensure that you do not use the same emnail twice.