List misconduct categories¶
This call returns a list of possible Guest Misconduct Categories and their subcategories.
Some of the categories require additional fields, they are described in additional_fields object.
Authentication¶
The misconductcategory uses Basic Authentication, based on your machine account credentials. See also the Authentication page.
Step 1: Provider sends a B.XML misconductcategory call¶
GET https://supply-xml.booking.com/hotels/xml/misconductcategoryStep 2: Response of requested categories with their associated ids and description¶
| Type | HTTP Method | Message Sender | Message Receiver |
|---|---|---|---|
| Response | GET | Booking.com | Connectivity Partner |
Response — HTTP Message Body Model¶
<categories>
<category id="1">
<title>Payment issue</title>
<subcategories>
<subcategory id="110">
<title>Didn’t pay reservation amount</title>
</subcategory>
<subcategory id="111">
<title>Didn’t pay additional fees (eg. taxes, damage deposit)</title>
</subcategory>
<subcategory id="115">
<title>Other</title>
</subcategory>
</subcategories>
</category>
<category id="7">
<title>Breaking house rules</title>
<subcategories>
<subcategory id="170">
<title>Smoking</title>
</subcategory>
<subcategory id="171">
<title>Brought pets</title>
</subcategory>
<subcategory id="172">
<title>Threw a party</title>
</subcategory>
<subcategory id="173">
<title>Broke quiet hours</title>
</subcategory>
<subcategory id="174">
<title>Brought additional guests</title>
</subcategory>
<subcategory id="175">
<title>Breached check-in/check-out policy</title>
</subcategory>
<subcategory id="176">
<title>Other</title>
</subcategory>
</subcategories>
</category>
<category id="0">
<title>Abusive behaviour</title>
<subcategories>
<subcategory id="100">
<title>Verbal abuse</title>
</subcategory>
<subcategory id="101">
<title>Physical abuse</title>
</subcategory>
<subcategory id="102">
<title>Verbal/physical threats</title>
</subcategory>
<subcategory id="103">
<title>Disturbing guests/neighbours</title>
</subcategory>
<subcategory id="104">
<title>Other</title>
</subcategory>
</subcategories>
</category>
<category id="2">
<title>Left property dirty</title>
<subcategories>
<subcategory id="120">
<title>Stained linens</title>
</subcategory>
<subcategory id="121">
<title>Stains on carpet/walls/furniture</title>
</subcategory>
<subcategory id="122">
<title>Excessive rubbish</title>
</subcategory>
<subcategory id="123">
<title>Other</title>
</subcategory>
</subcategories>
</category>
<category id="9">
<title>Property damage</title>
<additional_fields>
<damage_type_id type="integer" description="Select type of damage">
<possible_values>
<possible_value value="1" description="Small furniture (eg. lamp, kettle)"/>
<possible_value value="2" description="Large furniture (eg. table, armchair)"/>
<possible_value value="3" description="Door/window/wall"/>
<possible_value value="4" description="Property damage (other)"/>
</possible_values>
</damage_type_id>
<damage_cost type="double" description="Cost of damage (in hotel currency)"/>
<damage_unavailable type="integer" description="Is the damage preventing you from accommodating your next reservation?">
<possible_values>
<possible_value value="0" description="No"/>
<possible_value value="1" description="Yes"/>
</possible_values>
</damage_unavailable>
</additional_fields>
</category>
<category id="5">
<title>Illegal activities</title>
<subcategories>
<subcategory id="150">
<title>Drug use/drug dealing</title>
</subcategory>
<subcategory id="151">
<title>Not complying with local law</title>
</subcategory>
<subcategory id="160">
<title>Theft</title>
</subcategory>
<subcategory id="152">
<title>Other</title>
</subcategory>
</subcategories>
</category>
</categories>
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