Reply to a review

You can reply to a review by POSTing to the review ID. The reply will not instantly appear on Booking, it will take some time for our internal moderation to approve the reply. You cannot respond to reviews which have a score but no written comments.

HTTP request

POST https://supply-xml.booking.com/review-api/properties/1234567890/reviews/phnszuv23KI

Request headers

Header Description Type Required Notes
Authorization Machine account username and password string Required Example: Authorization: Basic {username:password}

Request body

{
  "reply": "Thanks for your review! We'll take your feedback on board."
}

Response body

{
    "meta": {
        "ruid": "UmFuZG9tSetc"
    },
    "warnings": [],
    "errors": []
}